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DrillDown Icon Logs & Reports
DrillDown Icon Clients
DrillDown Icon Cyberoam Transparent Authentication Suite (CTAS)
DrillDown Icon Install and Configure Cyberoam iAccess for iOS
DrillDown Icon Install and Configure Cyberoam General Authentication Client for Mac OS
DrillDown Icon Install and Configure Cyberoam iAccess authentication client for Android OS
DrillDown Icon Install and Configure Cyberoam General Authentication Client for Windows OS
DrillDown Icon Install and Configure Cyberoam General Authentication Client for Linux OS
DrillDown Icon Can we bind MAC Addresses to users using Captive Portal Authentication?
DrillDown Icon Whom should I contact to get the Subscription Key for IPSec VPN client?
DrillDown Icon Errors
DrillDown Icon Error: “Unknown Publisher” displayed while installing Cyberoam Client
DrillDown Icon Error:<Why it almost takes 2 minutes to get Captive Portal page for workgroup machines>
DrillDown Icon Why do most of the users appear with the same username on Manage Live User page?
DrillDown Icon Error <Event logs are seen under Event Viewer of Active Directory, but Logs are not getting generated on ctas.log file or under
DrillDown Icon "Manage Live Users” page displays users who have already logged off. What can be reason for the same?
DrillDown Icon Error <Unable to see users in Manage Live Users Page>
DrillDown Icon How to Check Logs for CTAS?
DrillDown Icon What Event id does Cyberoam check for Login Detection?
DrillDown Icon Error <1069: The service did not start due to a logon failure>
DrillDown Icon Error< Events are not getting generated in Event Viewer of Active Directory>
DrillDown Icon When to disable User Account Control (UAC) in Windows 2008 Server for Thin Client (CATC) users?
DrillDown Icon Error <Thin Client Users cannot Logon>
DrillDown Icon Error <Cannot Launch General Authentication Client in Macintosh OS>
DrillDown Icon Why I am unable to do ping or tracert from Thin Client?
DrillDown Icon Client-based SSO users get logged out every few minutes. Why?
DrillDown Icon Cyberoam Maintenance
DrillDown Icon Compatibility
DrillDown Icon Archives
DrillDown Icon Cyberoam Virtual Security
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Error: “Unknown Publisher” displayed while installing Cyberoam Client
 

Applicable Clients and Versions:

  • Cyberoam Authentication for Thin Client (CATC) v2.0.5.4 and prior

  • Cyberoam Transparent Authentication Suite (CTAS) v2.1.2.5 and prior

  • General Authentication Clients for Windows v2.1.2.7 and prior

  • General Authentication Clients for Linux v1.0

  • General Authentication Clients for Windows v1.0.0

  • General Authentication Clients for Android v1.5.11 and prior

  • General Authentication Clients for iOS v1.2.6 and prior

  • Client-based Single Sign On Client v1.0.1.0 and prior

 

Issue

Publisher is displayed as “unknown” in User Account Control or Security Warning pop-out while installing a client.

Solution

Download the latest version of the client from http://www.cyberoam.com/cyberoamclients.html and re-install the client on user machine.

 

 

 

Document Version: 1.0 - 12/02/2016 

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Article ID: 3147