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Customize a Denied Message

Applicable Version: 10.00 onwards
 
Overview
 
Cyberoam’s Web Filter Module enables organizations to block access to specific websites or categories of websites. If any user tries to access a blocked website, Cyberoam displays a Denied Message informing the user that the website that he/she is trying to access has been blocked by the IT Department due to company policies. Cyberoam allows administrator to customize this Denied Message as required. Administrator can also configure different, customized messages for different categories.
 

Scenario 1: Customize a Default Denied Message

Customize the Default Denied Message displayed when a user tries to access a blocked website.
 

Configuration

You can customize a Default Denied Message by following the steps given below. Configuration is to be done from Web Admin Console using Administrator profile.

Step 1: View Default Denied Message

Go to Web Filter ® Settings ® Settings and view the HTML Message under Denied Message field.
 
 


Click Preview to preview the Default Denied Message.
 
 
 
 


Step 2: Customize Denied Message

Select Override Default Denied Message and enter the customized message in the HTML Input Area of the Message.

The customized message is to be an HTML code incorporating the parameters:

-   {user}: Replaced by the username of the user to whom message is displayed.
-   {url}: Replaced by the blocked URL that user tries to access.
-   {category}: Replaced by the category to which the blocked URL belongs.

You can also display a customized image by selecting Custom under Denied Message Image and uploading the Top and Bottom images, as shown in the screen below.
 
 


Click Apply to save the Message. Click Preview to preview the Custom Denied Message.
 
 

The above configuration sets a customized Denied Message to be displayed when users access any blocked website.
 

Scenario 2: Override Customized Denied Message for Specific Category

Configure category-specific denied message for the category Blogs.


Configuration
 
You can override the Denied Message for a specific category by following the instructions below. Here, we have customized the message for the category Blogs.

•   Go to Web Filter ® Category ® Category and click Manage Icon  against the Blogs category.
 
 


•   Expand Advanced Settings section, select Override Default Denied Message and specify the customized HTML message in the textbox provided.
 
    The customized message is to be an HTML code incorporating the parameters:
    
    -   {user}
: Replaced by the username of the user to whom message is displayed.
    -   {url}: Replaced by the blocked URL that user tries to access.
    -   {category}: Replaced by the category to which the blocked URL belongs.
 
 


      Click OK to save the settings.
 
The above configuration sets a category-specific customized Denied Message.
 




                                                                                                                                                                                    Document Version: 2.0 – 31/05/2013
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Article ID: 1966