| 1. Cyberoam Central Console |
| 1.1. Virtual CCC |
| 1.1.1. How can I obtain a Virtual CCC Appliance? |
You can obtain a Virtual CCC Appliance by following the steps below:
1. Place an order with your reseller/distributor. 2. Reseller/Distributor provides you with an Appliance Key for the Virtual CCC Appliance. - If you do not already have an account with Cyberoam, click Register Your Appliance. Fill the Customer Registration form, which
registers you as a Cyberoam customer as well as your Appliance Key. - In case of existing customers, log into your account and register your newly acquired Appliance Key.
For details on how you can register your appliance, refer to CCC Registration and Subscription Guide. 4. Once you have registered your Appliance, you receive an email which acknowledges your registration and intimates you that your Virtual CCC Appliance image, in other words, the OVF Package, is being processed. This process takes a few minutes. 5. Once the process completes, you receive a second email which informs you that your OVF Package is ready. 6. Login to your customer account and download the OVF Package by clicking the download link against the mentioned Virtual CCC Appliance model name.
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| 1.2. CCC Visio Stencil |
| 1.3. How To |
| 1.3.1. Configure L2TP VPN Connection for Multiple Managed Appliances | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Overview CCC allows administrator to configure L2TP VPN connections for several Managed Cyberoam Appliances in one shot by using Dynamic Objects. Dynamic Objects in CCC are used to map single objects in CCC to respective objects in multiple or all Managed Cyberoam Appliances. For example, One (1) Dynamic Host in CCC for a Mail Server can represent corresponding Mail Server hosts in multiple Managed Appliances, if mapped accordingly.
Scenario Configure L2TP VPN connection in CCC and push it down to all Managed Cyberoam Appliances.
Configuration You can configure an L2TP connection in CCC to push down to Managed Appliances by following the steps given below. Configuration is to be done from CCC Web Admin Console using Administrator profile.
Step 1: Create Dynamic Objects for BO InterfacesDynamic Interface for WAN Interfaces Go to Management Console à Appliance Management à Dynamic Objects à Interface and click Add to add a Dynamic Interface using following parameters.
 Parameter Description
 Click OK to save the interface. Dynamic Interface for LAN Interfaces Go to Management Console à Appliance Management à Dynamic Objects à Interface and click Add to add a Dynamic Interface using following parameters. Parameter Description
 Click OK to save the interface.
Step 2: Configure L2TP Settings
Go to Policy Configuration à Appliance Group and select the Cyberoam Appliance Group. Once Group is selected, go to Policy ConfigurationàPolicyàVPNàL2TP à Configuration and check Enable L2TP. Configure L2TP VPN Settings according to parameters given below.
Parameter Description
 Click Apply. On clicking Apply, the Set Schedule Screen appears. Set the schedule at which the configuration is to be pushed to Managed Appliances and click OK to save the configuration. Step 3: Configure L2TP ConnectionGo to Policy Configuration à Policy à VPN à L2TP à Connection and click Add to add a new connection using parameters given below.  Parameter Description
 Click OK. On clicking OK, the Set Schedule Screen appears. Set the schedule at which the configuration is to be pushed to Managed Appliances and click OK to save the configuration. Document Version: 1.0 – 27/04/2013 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.3.2. Establish IPSec Connection between HO and Multiple BO | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Overview Scenario Configure IPSec connection between HO and BOs in CCC and push it down to all BOs.
 Configuration You can configure an IPSec connection in CCC to push down to Managed Appliances by following the steps given below. Configuration is to be done from CCC Web Admin Console using Administrator profile.
Step 1: Create Dynamic Objects for BO LANs and BO WAN InterfacesDynamic Host for BO LANs Go to Management Console à Appliance Management à Dynamic Objects à Host and click Add to add a Dynamic Host for BO LANs using following parameters.
 Parameter Description
 Click OK to save the host. Dynamic Interface for BO WAN Interfaces Go to Management Console à Appliance Management à Dynamic Objects à Interface and click Add to add a Dynamic Interface using following parameters.
Parameter Description
Click OK to save the interface.
Step 2: Configure IPSec Connection on HO CyberoamGo to Policy Configuration à Appliance Group and select the HO Cyberoam Appliance in which IPSec configuration is to be done. Once Appliance is selected, configure IPSec connection with BO according to the article How To - Establish Site-to-Site IPSec Connection using Preshared key.
Step 3: Configure IPSec Connection on all BO CyberoamGo to Policy Configuration à Appliance Group and select the BO Cyberoam Appliance Group. Once Group is selected, go to Policy ConfigurationàPolicyàVPNàIPSec and click Add to add a new IPSec connection using parameters given below.
 Parameter Description
 Click OK to save configuration. The above configuration establishes an IPSec connection between HO Cyberoam and all BO Cyberoam.
Document Version: 1.0 – 27/04/2013 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.3.3. Apply Anti Virus Policies on Managed Appliance from CCC | ||||||||||||||||||||||||
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Overview CCC allows you to push various policies, such as Anti Virus policies, to Managed Appliances. You can push these policies immediately or at a later date and time. This enables centralized management of the Managed Appliances.
Scenario Create an Anti Virus policy wherein all SMTP, POP3 and IMAP mails are scanned and oversized SMTP mails are accepted. Push this policy to Managed Appliance Group ‘Sales’.
Configuration You can create an Anti Virus policy and push it down to Managed Appliance(s) by following the steps below. All configurations are to be done from Web Admin Console using ‘Administrator’ profile. Step 1: Configure Anti Virus Settings for Selected Managed Appliances· Go to Policy Configuration à Appliance Group to select the Managed Appliance/Appliance Group to which policy is to be pushed. Here we have selected all Managed Appliances.
 · Go to Policy Configuration à Policy à Anti Virus à Mail à Configuration to configure Anti Virus settings. Set parameters as given below.
 Step 2: Create Firewall Rule to enable Anti Virus scanning Go to Policy Configuration à Policy à Firewall à Rule à Rule and click Add to create a new Firewall Rule.
 Enable Anti Virus Scanning for SMTP, POP3 and IMAP in the rule, as shown below.
 Set Schedule Set schedule at which the Rule is to be pushed to the desired appliance group with the following parameters.
Parameter Description
 Click OK to create the Rule.
The above configuration enables Anti Virus scanning for emails in SMTP, POP3 and IMAP.
Document Version: 1.0 – 05/04/2013 |
| 1.3.4. CCC Registration and Subscription Guide |
Overview - Register Customer Account and Appliance - Subscribe Modules with License key - Register Appliance with an existing Customer Account Before you begin configuring and customizing features, register your CCC Appliance from the Customer My Account (CMA) portal, https://customer.cyberoam.com. Many Cyberoam customer services, like firmware upgrades, technical support and other services available through Subscription modules, require product registration. Note: CCC Appliances are pre-subscribed with the 8 X 5 Support for one month. For continued support, you need to avail subscription of that module. Register your appliance if you want to avail 8 X 5 or 24 x 7 Support
Register Customer Account and Appliance To avail subscriptions, you need to register your CCC Appliance. Following are details about how you can register:
- Hardware Appliance
- Virtual CCC Appliance
Registration of Hardware Appliance  Fill up the registration form and click I Agree to register your appliance as well as for a customer account.  Note:
Supplier details are mandatory for each new appliance being registered.
 This creates your customer account with the username as specified in Email ID and also registers your Appliance.
Step 2: Browse to http://<LAN IP address of CCC> Go to Management Console à System Management à Maintenance à Licensing and click Synchronize. It fetches the licensing details from the registration server and shows the details on Web Admin console.
 Registration of Virtual CCC Appliance You can register your Virtual CCC Appliance by following the steps below. Step 1: Browse to https://customer.cyberoam.com and click Register your Appliance.
 Fill up the registration form and click I Agree to register your appliance as well as for a customer account.  On clicking I Agree you receive an email confirming your registration. It takes a few minutes for the OVF file, corresponding to your registered key, to be generated. Once the file is generated, you receive a second email indicating that your file is ready to be downloaded from your customer account.
Step 2: Login to your Customer Account to download OVF
 Under Model section, select the Platform where the virtual appliance is to be mounted and click Download.  On clicking Download, the Virtual CCC Download screen is displayed where you Select Virtualization Platform. Here, we have selected VMWare. Click Download to download the OVF file specific to the selected platform.
 Once the file is downloaded, install it onto your hypervisor. For installation details, refer to the Virtual CCC Installation Guides.
You can subscribe to any subscription-based modules by following the steps below. The appliance should already be registered to subscribe to any license.
Step 1: Browse to https://customer.cyberoam.com and login with your credentials – Email id and password, provided at the time of registering customer account. Step 2: Page displays the list of appliances registered. Click Subscribe to view the list of subscriptions available for the appliance.
 Step 3: Click Subscribe to subscribe to any module.  Step 4: Enter the subscription key and Click Verify to verify the key.
 Step 5: On clicking Verify the key you entered is verified and then, if the key is found valid, you can subscribe to the module. Click Subscribe to subscribe to the module.
 Step 5: Browse to http://<LAN IP address of Cyberoam> Go to System à Maintenance à Licensing and click Synchronize. It fetches the licensing details from the registration server and shows the details on Web Admin console.
Register Appliance with the existing Customer Account Step 1: Browse to https://customer.cyberoam.com and login with the credentials – Email id and password, provided at the time of registering customer account.
 Step 2: Page displays the list of appliances registered. Click Register Appliance to register additional appliance.
 Fill in details of the additional appliance in the Register Appliance Form and click Register.   Document Version: 1.0 – 22/03/2013
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| 1.3.5. Schedule a Task in CCC | ||||||||||||||||||||||||
CCC allows you to schedule the pushing of any configuration changes done on managed appliances. The changes can be pushed down either immediately or be scheduled for a later date and time. Scenario In this article, we have created a Firewall Rule in which Cyberoam drops all SMTP traffic from LAN to WAN. We then schedule the Rule to be pushed down to all Managed Appliances at the next day after creation. Configuration The configuration is to be done from the Web Admin Console using “Administrator” Profile. Step 1: Create Firewall Rule for Selected Managed Appliances· Go to Policy Configuration à Appliance Group to select the Appliance or Appliance Group to which Rule is to be pushed. Here we have selected all Managed Appliances.
 · Go to Policy Configuration à Policy à Firewall à Rule à Rule and click Add to create a firewall rule using the given parameters.
 Parameter Description
 Click OK to create the Firewall Rule.
Step 2: Set Schedule for pushing Firewall Rule to Managed AppliancesOn clicking OK, the Set Schedule screen appears which allows you to set the schedule when Firewall Rule is to be pushed down to Managed Appliances. Here, we have set schedule for the next day after creation of firewall rule.
 Click OK to set appropriate schedule and create the Firewall Rule.
Step 3: Manage Scheduled Task from Scheduler QueueAll Scheduled Tasks in CCC are added to a Scheduler Queue. You can manage this Queue from Management Console à Appliance Management à Scheduled Task
à Scheduled Task.
The Scheduler Queue allows you to Delete or Reschedule the tasks in queue.
· To delete a task, select the task(s) and click Delete.
 · To change the schedule of a task, select the task, click Reschedule and set the new schedule.
  Document Version: 1.0 – 09/03/2012
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| 1.3.6. Change Default Ports to Access CCC |
This article describes how the default ports through which CCC Web Admin Console is accessed can be customized. The default ports are port 80 for HTTP and port 443 for HTTPS. Note: Ports for SSH and Telnet access cannot be customized. To customize the ports through which CCC Web Admin Console is accessed, follow the steps given below. 1. Login to CCC using Administrator profile.
2. Go to Management Console à CCC Management à System à Settings.
 You can see the default ports configured as shown in the screen above. It is advised to take a backup of the CCC configuration before changing access ports. To know how to take backup of CCC configuration, refer to the article "Backup and Restore CCC Configuration" in the Related Articles section at the end of this article.
3. Customize ports for HTTP, HTTPS or both. Here, we have set HTTP Port as 8080 and HTTPS Port as 4433.
 Note:
Prefer using ports above 1024. Those below 1024 are often reserved by the operating system for internal use.
4. Click Apply to customize the ports.
Connectivity to the Web Admin Console may be lost once the changes are applied. It can be accessed by browsing to http://<CCC IP address>:<HTTP port number> or https://<CCC IP address>:<HTTPS port number>. E.g., http://192.168.2.1:8080.
Document Version: 1.0 – 31/01/2012 |
| 1.3.7. Push Firewall Rule to Cyberoam Appliance from CCC | ||||||||||||||||||||||||||||||||||||
Overview This article describes how a Firewall Rule, created in CCC, can be pushed down to a group of managed Cyberoam Appliances. Scenario Create a Firewall Rule named “LANtoWANHTTPAllow” which allows all HTTP traffic from LAN to WAN. This rule is pushed down to a group of managed appliances. Solution All configurations are to be done from Web Admin Console using “Administrator” profile. To create and push down a Firewall Rule, follow the steps given below. Step 1: Create Firewall RuleAdd Rule
Go to Policy Configuration à Appliance Group and select the Appliance Group to which the Firewall rule is to be added. Once group is selected, go to Policy à Firewall à Rule and click “Add” to create a new Firewall Rule with the following parameters.
 Parameter Description
 Set Schedule
Set schedule at which the Rule is to be pushed to the desired appliance group with the following parameters. Parameter Description
 Click OK to create the Rule.
 Step 2: Check Event Viewer Log The event of creation of the Rule can be checked in CCC Event Viewer by going to Management Console à CCC Event Viewer. It displays whether the rule is created and applied to the managed appliance.
 Document Version: 1.0 – 30/01/2012
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| 1.3.8. Push Web Filter Policy to Cyberoam Appliance from CCC | ||||||||||||||||||||||||||||||||||||||||||
Overview This article describes how a Web Filter Policy, created in CCC, can be pushed down to a group of managed Cyberoam Appliances. Scenario Create a Web Filter Policy named “Block_Gaming_Sites” which blocks access to gaming websites. This policy is pushed down to a group of managed appliances. Solution
All configurations are to be done from Web Admin Console using “Administrator” profile. To create and push down a Web Filter Policy, follow the steps given below. Step 1: Create Web Filter PolicyAdd Policy
Go to Policy Configuration à Appliance Group and select the Appliance Group to which the Web Filter policy is to be added. Once group is selected, go to Policy à Web Filter à Policy and click “Add” to create a new Web Filter Policy with the following parameters.
 Note:
Appliance comes with the following predefined policies:
- Allow All
- Deny All
- CIPA
Parameter Description
 Set Schedule
Set schedule at which the policy is to be pushed to the desired appliance group with the following parameters. Parameter Description
Click OK to create the policy.
 Step 2: Add Web Filter Policy Rules Rules are added to Web Filter Policy to define what web traffic is blocked or allowed through that policy. Add Rule Select the Web Filter Policy to which rule is to be added. In our case, select Block_Gaming_Sites. Click Add to add a rule with following parameters.
 Parameter Description
 Click OK to create the Rule. The Set Schedule screen appears again where you can schedule the time when rule is applied to the managed appliances.
Step 3: Check Event Viewer Log The event of creation of the Policy can be checked in CCC Event Viewer by going to Management Console à CCC Event Viewer. It displays whether the policy is created and applied to the managed appliance.  Document Version: 1.0 – 28/01/2012
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to upload the latest firmware that you have downloaded.
| 1.3.10. Upgrade Firmware of Managed Appliance from CCC |
CCC allows the administrator to upgrade firmware of one or more managed appliances from CCC itself rather than upgrading each appliance manually. CCC downloads copies of firmware images from the Upgrade server, and stores and applies those firmware images to managed Cyberoam appliances. This article describes how you can upgrade the firmware of a managed appliance from CCC. In this article, as an example, we have considered a managed Cyberoam Appliance CR 25wi named “Cyberoam” with current firmware version 10.01.0 build 739 which will be upgraded to firmware version 10.01.1 build 023 from CCC. To upgrade firmware of managed appliance from CCC, follow the steps given below.
1. Login to CCC using Administrator Profile.
2. Go to Management Console à Appliance Management à Firmware.
 3. Click “Check for Latest Firmware”. Click OK in the warning message that appears. CCC fetches all Latest Firmware information and displays it as shown
below.
 4. Click “Download” against the appliance(s) that need to be upgraded to download the corresponding firmware image(s).
 The status field reflects the In Progress status of the download. Once the firmware is downloaded, you are given the option to apply the firmware as shown below.
 5. Click Apply to apply the downloaded firmware. The Select Appliances screen appears where you can select the appliances to which the firmware is to be
applied. Here, we have selected “Cyberoam”.
  Click OK to apply the downloaded firmware to the managed appliance.
The event of download of latest firmware and upgrade of managed appliance can be checked in CCC Event Viewer by going to Management Console à CCC Event Viewer.
 Document Version – 1.0 – 29/12/2011 |
| 1.3.11. Push Application Filter Policy to Cyberoam Appliance from CCC | ||||||||||||||||||||||||||
This article describes how an Application Filter Policy created in CCC can be pushed down to a managed Cyberoam Appliance. Prerequisite: There should be synchronized connectivity between Cyberoam Appliance and CCC. In this article, as an example, we have created an Application Filter Policy named “Block_Facebook_Chat” in which we have blocked chat and video chat in Facebook. This policy is pushed down to the managed appliance called “Cyberoam”. To create and push down an Application Filter Policy, follow the steps given below.
1. Logon to CCC with Administrator Profile.
2. Go to Policy Configuration à Policy à Application Filter à Policy.
 3. Click Add to create a policy. Set parameter values according to the table given below.
Table 1
 4. Set the schedule at which the policy is to be pushed to the desired appliance in the Set Schedule screen. Set parameter values according
to the table given below.
Table 2
 5. Click OK to create the policy.
 6. Select the policy to add rules. The following screen appears in which click Add to add a rule.
 7. Create Rule according to parameter values given in the table below.
Table 3
 8. Click OK to create the Rule. The Set Schedule screen appears again where you can schedule the time when you want to apply the rule in the
managed appliance. Here, set the same parameter values as given in Table 2 given above.
9. Click OK to add the rule to the policy.
 The event of creation of the Policy can be checked in CCC Event Viewer by going to Management Console à CCC Event Viewer. It displays whether the policy is created and applied to the managed appliance.
 Document Version – 1.0 – 01/12/2011
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| 1.3.12. Create Alert Profiles in CCC | ||||||||||||
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To create Alert Profile, follow the steps given below. 1. Login to CCC using Administrator Profile.
2. Go to Management Console à Appliance Monitoring à Alerts à Profile.
 3. Click Add to add a new Alert Profile. Set parameter values according to the table given below. Here, we have taken an example of an alert profile named
“IPSandWebVirusAlert” which sends alerts to administrator in case IPS and Web Virus threat counts exceed set limits in all appliances associated with CCC.
 4. Click OK to create the alert profile.
 To modify any settings in the profile, click against the required alert profile.
The event of creation of the Alert Profile can be checked in CCC Event Viewer by going to Management Console à CCC Event Viewer.
 Document Version - 1.0 - 30/11/2011
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| 1.3.13. Backup and Restore CCC Configuration | ||||||
Backups play an essential role in Data Protection. They enable us to recover critical data in the event of disk failures, accidental deletion or corruption of files, or system crashes. This article describes how to take backup and restore configuration of CCC. It is advisable to take backup of CCC configuration on a regular basis to ensure that, should the system fail, you can quickly get the system back to its original state with minimal effect to the network. Also, taking backup before making any changes to the configuration of CCC or settings that affect managed appliances, is a good practice. This article is divided into 2 sections:
BackupBackup of CCC Configuration can be taken in two ways:
· Manual Backup – taken manually when required
Manual BackupTo take backup manually, follow the steps given below.
1. Logon to the CCC whose backup is to be taken using “Administrator” profile.
2. Go to Management Console à CCC Management à Maintenance à Backup & Restore.
3. Click Backup Now in the Backup Restore section.
 Scheduled BackupTo configure scheduled backup, follow the steps given below.
1. Logon to the CCC whose backup is to be taken using “Administrator” profile.
2. Go to Management Console à CCC Management à Maintenance à Backup & Restore.
3. Configure backup from the “Schedule Backup” section. Here, we will schedule a weekly backup which will be taken every Monday
at 11 a.m.
 Backup files contain information about - CCC configuration
- Connectivity with Cyberoam Appliances, i.e., their IPs, Keys, Username/Password, etc.
All backup files stored in the appliance can be seen in the Manage Backup section.They can be downloaded to the local system at any time by clicking the corresponding Download Button.
 A maximum of 5 backups can be stored. As new backups are taken, older backup files are automatically purged from the table.
RestoreConfiguration data in any backup file can be restored in the CCC Appliance. Restoring data older than the current data will lead to the loss of current data. Restoration can be done from backup files that are stored
Backup Stored On ApplianceIf you want to restore a backup file stored in the appliance, follow the steps given below.
1. Logon to the CCC where backup is to be restored using “Administrator” profile.
2. Go to Management Console à CCC Management à Maintenance à Backup & Restore.
3. A list of the last 5 backups can be seen in the Manage Backup section. Click Restore against the backup file that needs to be
restored.  Backup Stored in Local SystemIf the backup file is stored in any local system, follow the steps given below.
1. Logon to the CCC where backup is to be restored using “Administrator” profile.
2. Go to Management Console à CCC Management à Maintenance à Backup & Restore.
 The restoration process reboots the appliance during which access to CCC GUI and connectivity with Managed Cyberoam Appliances is suspended. After reboot, CCC initiates a re-synchronization with the Cyberoam Appliances restoring connectivity. Document Version – 1.0 – 21/10/2011 |
| 1.3.14. Take Backup of Managed Appliance | ||||||||||||||||||
This article describes how to take backup of a managed Cyberoam appliance and store it on CCC. CCC acts as a Backup Repository for the managed Cyberoam appliances. Backups can be taken in two ways:
· Automated or Scheduled Backup – taken automatically after regular intervals of time.
· Manual Backup – taken manually. Automated or Scheduled BackupTo configure scheduled backup of a managed appliance, follow the steps given below.
1. Logon to CCC with “Administrator” profile.
2. Go to Management Console à Appliance Management à Maintenance à Backup & Restore.
3. Configure backup from the “Schedule Backup” section. In this article, we will schedule a weekly backup of the appliance named
“Cyberoam” which will be taken every Monday at 11 a.m.
 4. Click Apply. The following Warning Message appears.  5. Click OK to configure scheduled backup.
Manual BackupTo take backup manually, follow the steps given below.
1. Logon to CCC with “Administrator” profile.
2. Go to Management Console à Appliance Management à Maintenance à Backup & Restore.
3. Configure backup from the “Manage Backup” section. In this article, we will take manual backup of the appliance named
“Cyberoam”.
Select “Cyberoam” in the Select Appliance field and click “Take Backup”.
 The table displays list of backups of the selected Appliance. The parameters of the table and their descriptions are given below.
You can take maximum five backups including ‘Last Good Backup’. Older backup files are automatically purged from the table.
The Last Good Backup is preserved all the time. |
| 1.3.16. Add Cyberoam Appliance to CCC Appliance | ||||||||||||||||||||||||||||||
Cyberoam Appliance can be monitored and managed with the help of Cyberoam Central Console (CCC). Integration of a Cyberoam Appliance with CCC is done in two phases. In this article, we have used an example to explain the procedure. Note: The firmware version of Cyberoam Appliance should be compatible with the CCC Appliance to which it is being added. You can check the “Compatible Cyberoam Version” in System Information section on CCC Dashboard.
To manage Cyberoam from CCC, the CCC Appliance has to be configured in Cyberoam. This can be done from Web Admin Console using “Administrator” profile.
To configure CCC in Cyberoam, follow the steps given below.
1. Go to System à Administration à Central Console.
2. Click “Manage this appliance using CCC” to activate the rest of the controls and specify CCC settings.
Table 1 - Cyberoam CCC Settings Parameters
 3. Click “Apply” to enable appliance management through CCC.
Note: Make sure that the CCC Appliance to which Cyberoam is added is listening on the same heartbeat port number as configured in Cyberoam.
After CCC is configured in Cyberoam, the Cyberoam Appliance has to be added to CCC. There are 2 ways to add a Cyberoam Appliance to CCC.
The entire configuration is to be done from Web Admin Console.
To add Cyberoam through Auto Discovery, follow the steps given below.
1. Logon to CCC using “Administrator” profile.
2. Click on Appliance Discovery icon  . This icon on the upper right corner of the Dashboard indicates the addition of a Cyberoam Appliance (as shown in the image below) if it has already been configured to listen to the CCC Appliance.
 On clicking the icon, the list of all Cyberoam Appliances waiting to be added appears.  3. Click on Add Appliance icon
 corresponding to the Cyberoam that you want to add. The “Add Appliance” screen appears. Specify the details of the Cyberoam to be added.
 4. Click “Test Connection”to check if the connection between CCC and Cyberoam is made.
If connection is successful, a message acknowledging the same appears. Otherwise an error message is displayed.
5. After successful connection, click “OK” to add Cyberoam Appliance to the CCC Appliance.
To add Cyberoam manually, follow the steps given below.
1. Logon to CCC using “Administrator” profile.
2. Go to Management Console à Appliance Management à Appliance(s)  3. Click “Add” to add Cyberoam. The “Add Appliance” Screen appears. Specify the details of the Cyberoam to be added. Refer to Table 2
given above for details of parameters. 4. Click “Test Connection”to check if the connection between CCC and Cyberoam is made.
If connection is successful, a message acknowledging the same appears. Otherwise an error message is displayed.
5. After successful connection, click “OK” to add Cyberoam Appliance to the CCC Appliance.
Document Version – 1.0 – 08/09/2011 |
| 1.4. FAQ |
| 1.4.1. In what ways does CCC communicate with its Managed Cyberoam Appliances? |
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Applicable Version: 02.01.4 Build 057 onwards There are Two (2) Communication Modes available between CCC and its Managed Appliances:
- CCC pushes updates to Managed Appliance
- Managed Appliance fetches updates from CCC
The following diagram explains the modes mentioned above.  Appliance A is configured with CCC pushes updates to Managed Appliance. Hence, whatever updates are done in CCC are pushed down to the Managed Appliance immediately, or as scheduled.
Since Appliance B is placed behind a Router (or any NATting device), it is configured with Managed Appliance fetches updates from CCC. Since the Managed Appliance is not directly visible to CCC, because of the presence of the NATting device, CCC cannot push down updates to the Appliance directly. When Managed Appliance fetches updates from CCC is configured, the Managed Appliance sends a polling request to CCC every One (1) minute requesting information about updates, if any. If there are updates available, Appliance itself fetches them from CCC.
Document Version: 1.0 – 04/01/2012 |
| 1.4.2. How can I view logs of a particular Managed Appliance from CCC? |
You can view logs of a Managed appliance in CCC by following the steps below. 1. Logon to Web Admin Console using Administrator profile. 2. Go to Management Console à Appliance Monitoring à Event Viewer à Event Viewer. 3. Specify the log date and time, appliance and log type and click Go to display the archived files containing logs of selected appliance. Here,
as an example, we have shown Audit Logs of the appliance Cyberoam on 5th July, 2012.  4. Under Action column, click View Data to view the required logs. The logs are available in Formatted as well as Raw form as shown below.
  Document Version: 1.0 – 28/07/2012 |
| 1.4.3. Is it possible to use the Configuration of one CCC appliance on another CCC appliance? |
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Yes, it is possible to use the CCC Configuration among appliances, irrespective of their Model. For example, the configuration of CCC 50 can be used in CCC 100.
Document Version - 1.0 - 08/06/2012 |
| 1.4.4. How do I assign IP Address to a CCC Interface? |
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You can assign IP address to a CCC Interface by following the steps below. 1. Logon to CCC Web Admin Console using Administrator profile.
2. Go to Management Console à CCC Management à Network à Interface.
Document Version: 1.0 – 30/01/2012 |
| 1.4.5. How do I find which Cyberoam firmware is supported by CCC? |
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Every CCC firmware can support specific Cyberoam versions. You can find out which Cyberoam versions are supported by CCC by checking the Compatible Cyberoam Version(s) in the System Information section on CCC Dashboard.
 CCC cannot manage any other version of Cyberoam apart from those mentioned in its Compatible Cyberoam Versions list.
Document Version: 1.0 – 28/01/2012
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| 1.4.6. How to check if CCC is able to reach to a specific CR? |
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To check connectivity between CCC and a specific Cyberoam Appliance, go to Management Console àCCC Managementà Diagnostics à Tools and use any of the following tools.
· Ping: Ping sends ICMP echo request/replies to test connectivity with hosts.
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| 1.4.7. Would changes be reflected in CCC if I make changes in an associated Cyberoam Appliance? |
Yes, changes made to a Cyberoam Appliance are reflected in the CCC to which it is associated after synchronization. Document Version – 1.0 – 08/09/2011 |