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Why at the time of log on “Login request unsuccessful, Contact Administrator” error message is displayed to the user when I am using Cyberoam database for authentication?

This is Database corruption problem. Follow the steps to repair database from Telnet Console:
1.      Select option 5 Cyberoam Management
2.      Select option 4 Database Utilities
3.      Select option 1 Database Quick Repair

If problem persists even after repairing database then log on to Web Admin Console and purge Web Surfing logs from System > Manage Data > Purge Logs. After purging logs, restart management services from Telnet Console.
Article ID: 179
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